05 May

The booking process for Fisi Africa Safaris involves the following steps:

Initial Contact: 

The process begins with an inquiry from the customer, where they provide details such as travel dates, preferred destinations, budget, and interests


Itinerary Creation: 

Fisi Africa Safaris creates a customized itinerary based on the customer's preferences, including logistics, accommodations, and activities


Fine-Tuning: 

The customer reviews the itinerary and works with their assigned safari specialist to make changes or additions. The specialist also provides recommendations for new options


Finalization: 

Once the customer is satisfied with the itinerary, budget, and accommodations, Fisi Africa Safaris finalizes the details, including preparing a formal cost for the safari. They also secure the accommodations and other essential components to guarantee availability


Deposit and Confirmation: 

The customer pays a 30% deposit to confirm their booking. This deposit is used to pay lodge partners and contractually confirm accommodations and logistics


Pre-Safari Information: 

Eight weeks before the safari, Fisi Africa Safaris sends the customer a travel pack with all necessary details, including meet-and-greet information, climate advice, and emergency contact details. This is also the time to pay the balance of the safari


Safari and Reflection:

The customer enjoys their safari and, upon return, is asked to provide feedback to help Fisi Africa Safaris improve its services


This comprehensive process ensures that Fisi Africa Safaris provides a tailored and memorable experience for its customers